Easier Crime Reporting for Local Communities
Hytera CTHS solution provides the customer with a unified digital crime reporting system, enabling citizens to report online
More Efficient Call Handling
The call-taking process is now streamlined and the incident management software can cope with multiple alarms coming in for firefighters, EMS, and police all on one platform. It also reduces dropped or missed calls, as the system can handle more incoming calls at the same time. The incident details are populated automatically into the digital system, which eliminates the paper trail to a great extent. The system can also automatically merge similar or duplicate calls, saving a lot of time in matching copy by copy.
Faster Dispatch
The system allows dispatchers to locate and ascertain within seconds which first responder unit is closest and best able to respond to an incident. Dispatching time has been cut from between 10-15 minutes to less than two minutes.
Faster Processing of Crime Cases
The digital system speeds up the case-handling process for faster and more efficient crime resolution.
Easy Access to Documents and Reports
The digital recording system makes it easier to track relevant calls and crime reports, simplifying the whole process.
Saving Resources and Eco-friendly
The paperless office system saves resources and helps to protect the environment.
Reduced Costs
The new Hytera digital system is helping Ray Nkonyeni municipality save hundreds of thousands of rand annually.