Hytera’s Hosted HyTalk solution provides a highly flexible and cost-effective upgrade to the BID’s communications, as cloud based SAAS solution no investment in expensive infrastructure is required by the customer or ShopSafe. The Hytera PoC devices operate over public mobile phone networks, which greatly extends both coverage and capacity, as the device will operate anywhere there is a mobile phone signal, or over local Wi-Fi networks.
The PNC370 provides a major upgrade from the old devices, as it is roughly half the weight and size. It is packed full of features including a full colour OLED screen to identify the incoming caller, emergency panic button, and exceptional audio quality thanks to its dual-microphone noise suppression technology.
The PNC550 offers the ranger team a 13MP rear camera and 8MP front camera extending the possibilities for recording and transmitting photos and videos when out and about. It is highly rugged and reliable, as it is IP68 rated against water and dust ingress and has a 1.2m drop-proof design. It offers additional functionality such as the ability to playback transmissions and to easily see who is online.
The MNC360 gives the control room the resilience of dual SIM cards and WiFi to ensure they are always operational. The 2-inch full colour screen makes it easy for the operators to see who is talking on the network and with fast access to a call log they can identify any missed calls.
As a cloud hosted SAAS solution the Hosted HyTalk platform offers extensibility and ShopSafe have had a bespoke reporting portal developed that provides their customers, such as Uxbridge BID, with analytics and reports that are meaningful to them.
The Hytera HyTalk system and PoC devices now make it much easier for BID members to share information such as photos, videos or data files in real or near-real time - for example, to warn members that a known shoplifter has been spotted in the vicinity.