Statement of Compliance (SoC)
Starting from 29th April 2024, the security regulations for consumer connectable products in the UK will be enforced. From this date onwards, manufacturers involved in the supply of these products are required to adhere to these laws. Find out more here.
In accordance with UK PSTI regulations, EN303645, Hytera commits to the following for our partners, distributors, dealers, and users:
Hytera Communications Ltd. (“Hytera”) confirms that all its IoT consumer connectable products comply with the UK PSTI Act 2022 and PSTI Regulations 2023.
Furthermore, we have implemented key measures, including a vulnerability disclosure policy, software updates, and data protection, to meet minimum security requirements. We update security information regularly to ensure our products, adhere to all relevant laws and regulations.
This statement reflects Hytera’s commitment to ensuring the security of all its consumer connectable products.
| Product Type | Model | Support Period |
| POC | PNC360S | 29 April 2024 to 31 December 2027 |
| POC | PNC370 | 29 April 2024 to 30 December 2027 |
| POC | PNC380 | 29 April 2024 to 30 December 2027 |
| POC | PNC380D | 29 April 2024 to 30 December 2027 |
| POC | PNC460 | 29 April 2024 to 31 December 2028 |
| POC | MNC360 | 29 April 2024 to 30 December 2027 |
| Product Type | Model | Support Period |
| BWC | VM580D | 29 April 2024 to 31 December 2027 |
| BWC | VM780 | 29 April 2024 to 31 December 2025 |
| BWC | SC580 | 29 April 2024 to 30 June 2027 |
| Product Type | Model | Support Period |
| Multi Mode | PDC680 UpB1 | 29 April 2024 to 28 April 2026 |
| Multi Mode | PDC680 V1B1 | 29 April 2024 to 28 April 2026 |
| Product Type | Model | Support Period |
| TETRA Terminal | PT590 | 29 April 2024 to 11 May 2030 |
| TETRA Terminal | PT890Ex | 29 April 2024 to 11 May 2030 |
| Product Type | Model | Support Period |
| DMR Terminal | HP79XEx IIC | 29 April 2024 to 30 December 2030 |
| DMR Terminal | HP79XEx IIA | 29 April 2024 to 30 December 2030 |
| DMR Terminal | HP71XEx IIC | 29 April 2024 to 30 December 2030 |
| DMR Terminal | HP71XEx IIA | 29 April 2024 to 30 December 2030 |
Reporting of Security Issues
Please complete and submit the below form if you experience any security issues.
Upon receipt of a security vulnerability, Hytera will strive to promptly resolve the issue.
Hytera is committed to providing an initial response to reports of issues within seven business days. Additionally, we aim to offer status updates, as needed, at intervals of seven to ten business days.
Should you need to contact us directly, you may email Hytera's Security Incident Response Team at productmanagement@hytera-europe.com.