Your current location is China . Whether to jump to the corresponding regional site?
Please select your country or region
Hytera
CONTACT HYTERA
Please select your country or region

The Background

Hytera DMR solutions and Radiocoms Systems Ltd are helping Wincanton, a leading supply chain partner for UK business, to enable staff to communicate easily while adhering to social distancing measures.

Wincanton Plc is a leading supply chain partner for UK business. It provides supply chain consultancy, storage and warehousing solutions and transport and logistics services to top brands in the retail, grocery, consumer goods, construction, dairy, defence, industrial, fuels and energy sectors, among others. It employs approximately 19,100 people across more than 200 sites and has a 3,500-strong fleet of vehicles.

One of Wincanton’s key accounts is for a major retailer with three distribution centres across the UK. Supporting retail customer proposition through its peak period and enable staff to continue to stay safe at work by observing social distancing guidelines as volumes increase. The demands of the new distribution centre come on top of the additional volumes that Wincanton has taken on through its shared user network during the COVID-19 pandemic.

User

Wincanton Plc

Market Segment

Transportation

Project Time

2020-11-23 15:28:00

Product Category

 Digital Mobile Radio (DMR) repeater system

The Challenge

The Challenge

The main challenge was to overhaul and upgrade the communications estate to ensure business continuity could be maintained. The new communications solution also had to be capable of expansion, so the system could continue to provide the necessary support to the sites as they grew.

Wincanton wanted the digital two-way radio systems to be implemented at the new sites to access the superior voice quality. They also chose a pseudo-trunking solution to maximise channel capacity and to support the dynamic assignment of channel resources.

A further requirement of the radio system was that it should both improve operational efficiency and also enhance the health and safety of employees. Wincanton also specified the use of reliable devices to support inter-team communications across the various warehouse areas, and to help improve team safety initiatives and operational KPIs.

The Solution

Hytera partner Radiocoms recommended trialling a Hytera multi-site Digital Mobile Radio (DMR) repeater system at one of the retail sites first to see how it performed. Pleased with the result of the trial, Wincanton purchased a DMR system for each of this retailer's sites. The DMR systems run independently on each site with additional repeaters installed to support expanded coverage and to eliminate blackspots.

The Hytera PD600 Series hand portable radios have now been deployed at five Wincanton sites, where they were installed in August 2020.

A mixture of devices are used on site including PD600 non-keypad and keypad variants with individual, group and broadcast calling and text messaging for keypad terminals with display screens for smoother communications between teams. The particular type of hand portable distributed depends on the employee’s job role and function.

Hytera DMR terminals were chosen as the Wincanton staff liked the form factor of the handsets and because the radios supported the functionality they required. The radios help staff rationalise all the products across the retail accounts. The set pricing structure, familiar engineering, trust in the product and the service provision from Radiocoms also played a part in the selection process.

The Results

The new DMR two-way radio system is helping Wincanton to monitor and reduce costs. Two-way radios provide the ideal workplace social distancing tool, as employees can make individual or group calls from wherever they are working, which helps to minimise movement around the warehouses.

Wincanton now has a solution that works for retailer sites and Radiocoms has been selected to replicate this at three other sites since the original installation took place. Proof of the positive effectiveness of Hytera DMR solutions.

FIND A DEALER
BACK TO CASE STUDY LIST
hytera video player