One&Only Resorts, a globally recognized leader in ultra-luxury hospitality, operates iconic properties worldwide and maintains uncompromising standards across all facets of its operations - especially in security and guest services. Seamless, reliable, and discreet communication across vast and aesthetically sensitive environments is essential to its brand promise. In partnership with Cobra Center, Hytera implemented a state-of-the-art Digital Mobile Radio (DMR) communication system, elevating operational performance and reinforcing the exceptional guest experience at One&Only’s distinguished Greek resorts in Athens and Kea.
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User
One&Only Resorts -
Project Time
2023-01-01 12:00:00 -
Market Segment
Hospitality, Leisure and Events -
Product Category
HR1065
BP565
BP515
EAN30P
EHN35P-R
The Challenge
Delivering a reliable communication system as well as comprehensive coverage within a luxury resort environment presents unique challenges, particularly for a brand as exacting as One&Only. Key considerations that Cobra Center engineers have taken into account when designing the solution for One&Only Resorts include:
Seamless Coverage
Ensuring consistent and clear signal reception across extensive properties - spanning multiple buildings, outdoor spaces, and complex architectural layouts - without compromising communication quality.
Discreet Integration
Installing communication infrastructure without detracting from the resort’s elegant aesthetics. This required innovative antenna concealment and unobtrusive equipment placement in line with One&Only’s design philosophy.
Operational Efficiency & Security
Catering to diverse departmental needs - from Security and Emergency Response to Food & Beverage, Housekeeping, and Event Management - while upholding strict security protocols with encrypted, interference-free communication.
Eco-friendly Alignment
Ensuring the technical solution adhered to the group’s commitment to environmental sustainability.
The Solution
Hytera, in collaboration with Cobra Center, designed and deployed a robust and discreet DMR communication network tailored to One&Only’s precise requirements, providing an array of exciting features like:
Multi-site DMR Tier II Network
A resilient core system featuring four Hytera HR1065 UHF repeaters, interconnected for extended coverage and redundancy. Supported by an Uninterruptible Power Supply (UPS), the system ensures continuous operation even during power interruptions.
Encrypted Communication
The network employs encryption to deliver secure and private transmissions, essential for security and management communications.
Bluetooth for Security Personnel
Select transceivers equipped with Bluetooth capabilities were issued to security personnel, enabling discreet and hands-free operation.
Tailored Programming
Radios were configured to enable smooth communication among key operational departments including Security, Emergency Response, Food & Beverage, Housekeeping and Event Management.
About One&Only Resorts
As a premier name in five-star luxury, One&Only Resorts is celebrated for its breathtaking locations and exceptional service across destinations such as Malaysia, the Maldives, Dubai, Mexico, Montenegro, Rwanda, and Greece. The brand masterfully combines elegance, natural beauty, and personalized hospitality, offering world-class dining, wellness, and entertainment. With a strong commitment to stringent security measures and sustainable practices, One&Only ensures meticulous operational standards through highly trained professionals dedicated to creating warm and refined guest environments. This project centered on two key Greek properties, One&Only Aesthesis in Vouliagmeni, Athens; and the upcoming One&Only Kéa Island.
The Results
The implementation of the Hytera DMR system has significantly elevated operational efficiency, security, and service quality at One&Only resorts by providing superior audio quality and seamless coverage across all areas within the resorts - including those previously challenging locations. In addition, Cobra Center engineers helped configure the grouping details in the backend, enabling concise information showing in the radio interface, and preserving the luxurious ambiance and visual integrity of the resorts.
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