Introduction

Hytera supplied a DMR Trunking Lite radio network to the local government unit of Bohol island in the Philippines, which has greatly enhanced inter-agency communications and enabled a faster and more efficient response to rescue operations.


User

Provincial Government of Bohol, Philippines

Market Segment

Public Safety

Project Time

July 2021

Product

PD78XG

PD70XG

MD78XG

The Background

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    Bohol Island is the tenth largest island in the Philippines and forms a province in the Central Visayas Region. The main island of Bohol has an area of 3,269 km2. The terrain is largely hilly with a limestone plateau in the centre. The tropical climate is characterised by heavy and frequent rainfall and extreme weather occurrences such as typhoons. The island has a population of approximately 1.2 million people.

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    As part of the modernization program, the Bureau wanted to upgrade the communication and incident recording solutions available to customs staff. It wanted to implement a body worn camera (BWC) system to provide daily recordings and real time viewing capabilities.

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    The BWC solution was needed to capture video evidence, so the footage could be used to review incidents. BOC also wanted to deploy BWCs at ports throughout the Philippine archipelago to enhance its monitoring activities.

The Challenge

Maximize number of concurrent calls to fulfil the needs for daily and emergency operations

Enable inter-department communication across a vast area

 

The key task was to provide a digital two-way radio communication system for use by the Local Government Unit of Bohol to carry out daily operations. Most importantly, it was needed for use by the Provincial Disaster Risk Reduction and Management Office (PDRRMO) to help it better coordinate and communicate during disaster and emergency operations.

 

The radio network had to cover the metropolitan area of Tagbilaran City, the provincial capital, as well as other nearby municipalities. A major requirement for the new radio system was to enable an efficient way to communicate between different government organisations to ensure a smooth and fast transfer of information.

 

Most notably, the Hytera VM780 supports live video streaming and dispatch features. The Hytera SmartEye live streaming solution enables users to securely transmit video and audio back to a control room. The live streaming and dispatch platform enables the central office to monitor actual scenarios in the field in real time by pulling multiple videos from the mobile BWC units.

 

The digital evidence collection management system provides an efficient way to oversee and record the security implementation in the different ports administered by the Bureau of Customs.

 

The DS-6501 docking station provides a very convenient way for users to automatically download videos, empty the data file storage and charge up the device, so it is ready and waiting for the next working shift to collect and use.

 

Furthermore, the videos collected by the docking stations are automatically uploaded to the DEM server without any intervention by the users to ensure the digital evidence is not tampered with. Uploaded videos are properly labeled with complete information on the date, time, location, ID of the user, case file and so on, thus making the search and review process a lot easier.

The Solution

Hytera was able to demonstrate to the customer its extensive experience in implementing projects for local governments units, as well as for public safety organisations, and this played a key part in securing the contract. Hytera recommended a DMR Trunking Lite System.

 

This is a form of trunking solution that allows a higher number of concurrent calls compared to a DMR Conventional System. The advantage of having more available radio channels is that it allows more calls to pass through the network at the same time, which is particularly beneficial for rescue operations.

 

The DMR system also provided a virtual map which allows visual representation of the locations of the rescuers transmitted via the integrated GPS in the radios. A Hytera Network Monitoring System was installed to help maintain the health of the system by providing the real-time status of each part of the network and to provide flexibility in troubleshooting, configuration and upgrades.

 

A PSTN network was also included to enable the future expansion of Bohol’s Local Emergency Telephone system (TaRSIER117). A voice recording function was implemented to ensure important conversations between radio users are saved.

 

Hytera supplied DMR PD78XG and PD70XG handheld radio terminals. Both models deliver excellent quality in terms of output power, signal sensitivity, battery capacity, voice clarity, security and personalization through programmable buttons. The IP67 water ingress protection rating ensures the radio terminals can withstand heavy rain, especially during typhoons.

 

Hytera provided DMR MD78XG units for the mobile and base radios. The MD78XG shares a similar functionality with the PD78XG, but it has a greater output power at 45W. This means it has a much larger coverage range than the handhelds. All three terminals are equipped with emergency buttons, which allows the user to make a direct call to the dispatcher if they or a colleague gets into trouble.

The Benefits

Voice and data services

The radio communication system not only delivers mission critical voice services, but also supports digital data services by providing GPS location, short data messages, voice recording, status alerts, emergency communication and so on.

 

Greater inter-agency communication and efficiency

Headed by the PDRRMO, the new radio network enables much improved inter-agency communications, which will help provide a faster response and enable proper coordination between different government units like the Coast Guard, Bureau of Fire, Police, and even the Army.

 

The DMR Trunking Lite solution provides Bohol PDRRMO with a cost effective way of supporting more users with the ability to communicate at the same time, but without the need to invest in a full scale trunking network. This enables a more efficient response to any disaster, which helps to save lives.

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